True North Effect

Your culture starts with your leaders.

Take two minutes to find out where your leadership support is strong and where there may be gaps worth addressing.

Leadership Evaluation

Do your leaders have what they need?

5 questions  ·  about 2 minutes  ·  instant results

Your responses are anonymous and just for you. I do not collect names, emails, or any personal information here. This is simply a way to help you think through where your organization is right now.

Already know you'd like to talk? Skip ahead and reach out.

Question 1 of 5

What you need to know

Before you decide whether to reach out.

1
The cost of a struggling leader is almost never visible until it is too late. Turnover, disengagement, and missed goals all trace back to leaders who needed support they never got.
2
The leaders who benefit most from coaching are not your weakest ones. They are your most capable people who are being asked to do more than anyone has prepared them for.
3
A single coaching engagement costs a fraction of what it costs to replace a manager, rebuild a team, or recover from a culture problem.
Melissa Schmitt

Your coach

Melissa Schmitt

MS, Industrial-Organizational Psychology
Associate Certified Coach (ACC), ICF
ADHD Coaching Certification
Highly Sensitive People (HSP) Certification

10+ years in telehealth, consulting, and healthcare operations

I have spent my career at the intersection of operations and people, building teams, navigating rapid growth, leading through change, and watching firsthand what happens when leaders are supported and what happens when they are not.

I have managed national clinical operations, scaled teams of hundreds in under a year, opened new service lines, and worked through acquisitions, burnout, and everything in between. I know what your leaders are up against because I have been in those roles myself.

Leadership is not about a title. It is about confidence, clarity, and the ability to trust yourself when it matters most. I started True North because I believe the right support at the right moment changes everything, for a leader, for their team, and for the organization around them.

Let's Talk

Ready to explore what coaching could do for your team?

Every organization is different, so let's start with a conversation about where yours is and whether coaching is a fit. No obligation, just a real conversation.

Let's Talk