True North Effect

Your culture starts with your leaders.

Take two minutes to find out where your leadership support is strong and where there may be gaps worth addressing.

Leadership Evaluation

Do your leaders have what they need?

6 questions · about 2 minutes · instant results

Your responses are anonymous and just for you. I do not collect names, emails, or any personal information here. This is simply a way to help you think through where your organization is right now.

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Question 1 of 6

What you need to know

What’s actually at stake.

When middle managers get the right support, they become a force multiplier for execution, transformation, and retention. The research keeps proving it out.

the cost of a struggling leader stays invisible until it's too late.

the leaders who gain the most aren't your weakest, they're your strongest, stretched too thin.

one coaching engagement costs a fraction of replacing a leader or rebuilding a team.

Your coach

Melissa Schmitt

MS, Industrial-Organizational Psychology
ICF-Trained Coach
ADHD Coaching Certification

10+ years in telehealth, consulting, and healthcare operations

I have spent my career at the intersection of operations and people, building teams, navigating rapid growth, leading through change, and watching firsthand what happens when leaders are supported and what happens when they are not.

I have managed national clinical operations, scaled teams of hundreds in under a year, opened new service lines, and worked through acquisitions, burnout, and everything in between. I know what your leaders are up against because I have been in those roles myself.

Leadership is not about a title. It is about confidence, clarity, and the ability to trust yourself when it matters most. I started True North because I believe the right support at the right moment changes everything, for a leader, for their team, and for the organization around them.

The cohort, at a glance

See exactly how it works.

A two-page overview of the True North Cohort: who it is for, how it runs, the formats, what stays private, and the kind of progress snapshot you would see. Easy to read now, easy to forward to whoever else needs to weigh in.

Read the overview (PDF)

Let's Talk

Ready to explore what coaching could do for your team?

Every organization is different, so let's start with a conversation about where yours is and whether coaching is a fit. No obligation, just a real conversation.

Let's Talk