True North Effect

About Me

A little about who I am, where I have been, and why I do this work.

The Person Behind the Practice

This work is personal.

Here is why.

I love connecting with people. Whether that is hosting friends, spending time with family, traveling, golfing, or just catching up over cocktails. Relationships and experiences are a big part of what energize me.

My path hasn't been linear and has included burnout, major career changes, and redefining life after divorce. I also had the unique experience of working as a professional matchmaker, which deepened my understanding of people and relationships and taught me a lot about myself too.

Professionally, I have spent my career in healthcare operations, leadership development, and organizational psychology, working closely with teams and individuals through moments of growth, change, and uncertainty. From building teams and strategy to supporting people through real-world challenges, I have seen firsthand how confidence, clarity, and the right support can completely change someone's trajectory.

As a coach, I create a space where you can be fully yourself, sort through the noise, and take practical steps toward where you want to go. Whether you are stepping into something new, navigating change, or simply looking for clarity and direction, you do not have to do it alone.

Melissa Schmitt

Background and Credentials

The experience I bring to every engagement.

MS, Industrial-Organizational PsychologyThe study of how people work, motivate, and find meaning in what they do.
Associate Certified Coach (ACC)International Coaching Federation
10+ years leading operationsAcross telehealth, consulting, and hospital systems

Want to see if we are a good fit?

Book a free 15-minute discovery call. No pressure, no commitment, just a real conversation about where you are and whether working together makes sense.

Book a Free Discovery Call